Reference

Know Your Rights on sattamatkavip

Our legal framework sets out what we owe you and what you agree to when you open an account and use our platform.

Jurisdiction-Dependent AccessAccount Holder RightsData Retention PolicyPrivacy & Cookie TermsDispute Contact Path
sattamatkavip Know Your Rights on sattamatkavip
LEGAL CONTACT PATHS

Reach Us About a Legal Matter

Email Legal Team Send a written query to our legal address for formal matters including account disputes…
Live Chat Support Our chat agents can route legal and policy questions to the correct internal team.
Written Correspondence For formal legal notices, send written correspondence to our registered address.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Controls

We collect account data, session data and payment references to operate the platform securely.

Data Collection Scope

We collect the data needed to verify your account, process payments via UPI, Paytm and PhonePe, and detect unusual activity.

Cookie Use

Cookies keep your session active, remember your language setting and help us measure which parts of the lobby are used…

Account Security Practices

Passwords are stored as hashed values; we never hold them in plain text.

Data Retention Period

Account records are retained for the period required by applicable law, typically six years after account closure.

Your Right to Request Changes

You may request a copy of the data we hold, ask for corrections to inaccurate records, or request deletion where…

Who to Contact

Our data-handling officer reviews all privacy requests and escalates disputes that cannot be resolved at support level.

Frequently Asked Questions About Our Legal Terms

If you have a question about your rights, how we handle your data, or what these terms mean for your account, the answers below cover the most common situations we hear about.

Access depends entirely on local law in your state or territory. We recommend checking whether participation is permitted where you are located before opening an account, as laws vary across Indian states.

Send a written request to our legal email address with your registered account details. We will confirm receipt within 48 hours and provide the data within seven working days, subject to identity verification.

Yes. Where no legal obligation requires us to retain your records, we will delete or anonymise your personal identifiers upon written request. Requests tied to active account balances are resolved before deletion proceeds.

Account data is retained for the legally required period after closure, typically six years. During that window it is held securely and not used for any active marketing. After the window it is deleted or anonymised.

We share only the transaction data necessary for UPI, Paytm and PhonePe to process your deposits and withdrawals. Each provider handles that data under their own privacy terms, which we recommend you read separately.

Submit a written dispute via email or post to our legal team. We acknowledge formal disputes within 48 hours and aim to provide a substantive response within 14 calendar days. Unresolved disputes may be referred to applicable regulatory bodies.

We notify registered account holders of material changes by email before the updated terms take effect. Continued use of the platform after the effective date constitutes acceptance of the revised terms.